Cookie Policy

1. Introduction

This Cookie Policy explains how Hevichay, operator of Listenscene, uses cookies and similar technologies when you interact with the Listenscene widget embedded on a business website.

2. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They can be session cookies, which expire when you close your browser, or persistent cookies, which remain until they expire or are deleted.

3. Cookies We Use

When the business requires authentication before a call, the widget may use strictly necessary session cookies to:

• Maintain your session after social sign-in or email one-time password verification
• Keep your widget session active during an ongoing voice conversation
• Protect the widget against basic session-related abuse

4. Widget Abuse Prevention

The Listenscene widget may use a hashed device fingerprint for abuse prevention. This value is not stored in browser cookies and is not used for advertising or cross-site tracking.

5. What We Do Not Use

In the widget, we do not use:

• Advertising or retargeting cookies
• Third-party marketing pixels
• Cross-site tracking cookies
• Non-essential analytics cookies that identify you individually

6. Managing Cookies

You can control cookies through your browser settings. Blocking strictly necessary cookies may prevent you from signing in or starting a widget conversation when authentication is required.

7. Contact

Questions about this Cookie Policy may be sent to privacy@hevichay.com.

8. Governing Law and Jurisdiction

These Terms are governed by the laws of Madagascar. Any dispute shall be submitted to the competent courts of Madagascar, subject to mandatory provisions of applicable law.